Accessibility › Terms
Terms of Service
These terms apply to the OnlineNexus Access website at onlinenexus.org/accessibility, including the free accessibility scan and the guides. Please read them before using the scan.
1. Who we are
OnlineNexus Access ("we", "us") is run by Peter Pavelka, an individual based in Ireland. You can contact us at hello@onlinenexus.org.
2. We are not a law firm
- We provide technical website accessibility services only. We are not lawyers, we are not a law firm, and nothing on this website, in a scan report or in any paid service is legal advice.
- Using this website or our services does not create a lawyer-client relationship with anyone.
- We cannot tell you whether a demand letter, complaint or lawsuit is valid, how to respond to it, or what it might cost. If you have received a legal claim, please consult a qualified attorney.
- No guarantee of compliance or protection. No scan, score, report, guide or fix from us guarantees that a website conforms to WCAG, complies with the Americans with Disabilities Act or any other law, or will not receive a demand letter or lawsuit. We do not promise any particular outcome of any claim.
3. The free scan
- The scan is an automated technical check. When you enter a web address, our scanner (running on Cloudflare's servers) opens up to four public pages of that site in a browser: the homepage and, where it can find them, a collection or category page, a product page and the cart. It runs the open-source axe-core engine on each page. It does not log in, fill in or submit forms, or buy anything.
- Automated tools can only detect some kinds of accessibility problems. A scan can miss real problems and can occasionally flag something that is not a barrier in practice. It is not a full audit.
- The score is our own rough measure of the automatically detectable problems found. It is not a certification, an audit result, a WCAG conformance claim or a legal compliance rating, and you must not present it as one.
- To keep the service fast and free, we may keep a scan report for up to 6 hours and show the same report to anyone who scans the same address in that time.
- The free scan is limited (currently 5 scans per hour per connection, plus a daily capacity limit) and may be unavailable at times. We may change or withdraw it.
4. Acceptable use
The scan is intended for checking a website you own or manage, or one you have permission to test. You agree not to:
- try to get around the rate limits, or use automated scripts to submit large numbers of scans;
- submit addresses of non-public, internal or private systems, or pages that need a login;
- use the scan or its results to harass anyone, to make threats, or for any unlawful purpose;
- present our scan results as a certification or as proof of legal compliance or non-compliance.
We may block requests that we reasonably believe break these rules. If you run a website and do not want our scanner to visit it, email hello@onlinenexus.org and we will add it to a block list.
5. Paid services (fix pack and monitoring)
Paid services are not available yet. Before we start any paid work, we will send you a written quote or order that sets out the scope of work, price, timing, payment terms, and cancellation and refund terms. That document, together with these terms, will form our agreement. In general:
- Fixes are technical changes to your theme, content or settings. They aim to remove the specific issues agreed in writing; they do not guarantee WCAG conformance or legal compliance.
- You stay responsible for your website, including keeping backups, and for any later changes, theme updates, apps or plugins, which can introduce new problems.
- Monitoring means automated re-scans with the same limits as the free scan.
- We are happy to work alongside your lawyer on the technical side, but we take instructions on legal matters only from you and your lawyer, not the other way round.
6. Guides and other content
Our guides are general technical information, written in good faith and linked to their sources, but they may become out of date. They are not legal advice and are not a substitute for advice about your situation. The content of this website is our copyright; you may share links and quote short extracts with attribution.
7. Liability
The website, the free scan and the guides are provided free of charge and "as is". To the extent the law allows, we do not give any warranty that they are accurate, complete or available, and we are not liable for any loss arising from your use of them or reliance on them, including any decision about a legal claim. For paid services, our total liability will be limited to the amount you paid us for the service concerned, unless the written agreement for that service says otherwise. Nothing in these terms limits or excludes liability that cannot be limited or excluded by law.
8. Changes and governing law
We may update these terms; the date at the top shows when they last changed. These terms are governed by the laws of Ireland, and the courts of Ireland have jurisdiction, without affecting any mandatory rights you have under the laws of the place where you live.
9. Contact
Questions about these terms: hello@onlinenexus.org. See also our Privacy Policy.